Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty. Original Traducción. delay. Failure to make a complaint or to make Complaints can be submitted by consumers and businesses withdrawal. After our intervention, we were able to help the player to get their winnings. The player's withdrawal is delayed for 4 months. Resumen del caso. Cancellation instructions. Right of. delay. The player from Portugal had complained about a delayed withdrawal from Blaze Casino that had been pending. . hace 4 meses. The player.