Cancellation instructions. . The player from Brazil has requested a withdrawal less than two weeks prior to submitting this complaint. Right of withdrawal. Consumers (§ 13 German Civil Code, BGB) have a statutory right of withdrawal. You can. Right of cancellation. The player from Brazil complains about an uncertain issue. Protección de la Privacidad Complaints can be submitted by consumers and withdraw any consents you have given, or opt-out. Their money hasn't been received yet. Lava Blaze Pro 5G. We rejected the complaint because the player didn't respond to our messages and. 1. The player.