We've rejected this complaint as unjustified. . It makes it impossible for us to verify player's results for those 5. They receive automated messages asking them to justify the withdrawal. The player. We requested a financial audit from paphelito but our request was denied. Hello,I have no idea what is happening with poker stars these days. The player from Finland is complaining about unauthorized transactions. El jugador de Finlandia se queja de. Last week I have verified my account for a 2nd or 3rd time over 10 year time lapse. I withdraw money without any problems. I see no reason to stop playing on this site, because I am convinced that it is a safe and reliable site. The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s. The player from New Jersey is unable to make withdrawals.